Our Customer Satisfaction is How We Define Quality

Our employees are responsible for the quality of their performance in all areas and are directly involved with the implementation of improvements. Employees act in compliance with the law and with responsibility towards business partners and everyone else within the Hong Kong Steel Warehouse and Chemicals.

Compliance with quality assurance requirements is confirmed by regular internal system checks and external audits. We make sure that

  • The products we distribute meet the high expectations of our customers.
  • All workflows are planned and monitored, and that opportunities to improve our methods are utilized in all functional areas.
  • When quality problems arise unexpectedly, they are systematically detected and corrected.

 

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